Is it just Comcast or do all broadband cable ISPs suck?
Yesterday I had my second Internet outage in the less than three months since I switched to Comcast cable broadband as my ISP. The first incident was a little less than two months ago when my IPv6 address changed for no reason and hardware and software connecting me to the Internet failed to handle the situation. In the preceding seven years using AT&T + Sonic.net I had exactly two Internet outages and one of those was because my DSL modem died.
In the middle of watching a film via my AppleTV device I lost connectivity to the Internet. Absolutely nothing worked. I couldn’t resolve host names or ping well known addresses from my Mac Pro server. I had to power-cycle my cable modem (a Netgear CM400 less than three months old) to restore service. I didn’t time it precisely but I allowed at least 15 minutes for the problem to resolve itself in case it was a transient issue before I intervened.
If I’m going to have to manually intervene every month or two to restore connectivity to the Internet I’m going to be one very pissed off Comcast customer. This is not bleeding edge technology. These sorts of problems are not acceptable given the maturity of the technology.